LeadWard LLC privacy policy

Privacy policy

Last updated September 1, 2026. At LeadWard LLC (“LeadWard,” “we,” “us,” or “our”), we respect your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit theleadward.com (the “Website”) or communicate with us. By using our Website, you agree to the practices described in this Privacy Policy.

Information We Collect
LeadWard primarily provides services to businesses. We may collect information that you voluntarily provide when you contact us, submit a form, request information, or otherwise communicate with us. This may include your name, company or business name, email address, phone number, business address, website address, business type, service areas, marketing or lead-generation needs, billing information, and any other information you choose to provide. We may also automatically collect IP address, browser and device information, pages visited, referring website, approximate location, and Website interaction information.

Cookies and Tracking Technologies
We may use cookies, pixels, analytics tools, tags, scripts, and similar technologies to operate and improve our Website and understand visitor activity. These may be provided by third-party services such as Google, Meta, advertising platforms, analytics providers, and other technology providers. We use them to analyze traffic, measure advertising performance, track conversions, improve our Website and services, understand inquiries, improve marketing efforts, and maintain Website security. You may be able to disable cookies through your browser settings, though some Website features may not function properly.

How We Use Information
We may use information to respond to inquiries; communicate with businesses interested in LeadWard; provide information about our services; establish and manage business relationships; provide and improve services; generate and manage leads for clients; process payments; provide support; analyze Website performance; improve advertising and marketing; prevent fraud or misuse; comply with legal obligations; and protect our rights and property.

How We Share Information
LeadWard does not sell or share personal information submitted through our Website with unrelated third parties for their own marketing purposes. We may share information with trusted service providers that help operate our business, including hosting providers, payment processors, customer relationship management platforms, email and communication providers, analytics providers, advertising platforms, technology and software providers, and professional advisors. These providers may process information on our behalf. We may also disclose information when reasonably necessary to comply with law, respond to legal requests, protect our rights, prevent fraud or abuse, or in connection with a merger, acquisition, sale, financing, or other business transaction.

Business-to-Business Services
LeadWard provides lead-generation and marketing services to home-service businesses. Our Website is intended primarily for businesses interested in using LeadWard’s services. Information submitted by a business is used to communicate with that business and provide or discuss LeadWard’s services. LeadWard does not operate a consumer-facing service through which homeowners submit their personal information directly to LeadWard.

Communications
If you provide your phone number or email address, we may use it to communicate regarding your inquiry, account, services, billing, or other business-related matters. Where required by law, we will obtain appropriate consent before sending certain marketing communications. You may request that we stop receiving promotional communications by contacting Admin@theleadward.com.

Third-Party Services
Our Website may use third-party services, including analytics, advertising, payment processing, hosting, and communication platforms. These third parties may collect or process information according to their own privacy policies. LeadWard does not control the privacy practices of third-party services.

Data Security
We use reasonable administrative, technical, and organizational measures designed to protect information we collect. However, no method of transmitting or storing information electronically is completely secure, and we cannot guarantee absolute security.

Data Retention
We retain information for as long as reasonably necessary to provide services, maintain business records, communicate with businesses, comply with legal obligations, resolve disputes, enforce agreements, and protect legitimate business interests.

Your Privacy Rights
Depending on where you reside, you may have certain rights regarding your personal information, including the right to request access to, correction of, or deletion of certain information. To make a privacy-related request, contact Admin@theleadward.com. We may need to verify your identity before processing certain requests.

Children’s Privacy
Our Website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Last Updated date.